RMW Terms and Conditions
ReadyMadeWater LLC, known simply as ReadyMadeWater or RMW, simplifies the distribution and/or sales of emergency preparedness products pertaining to 80 and 120 gallon water tanks. Including all parts to the manifold of said tanks which may or may not include piping, pumps, clamps, connectors, etc. ReadyMadeWater reserves all and exclusive rights to the ReadyMadeWater trademark and/or ReadyMadeWater branded products and all patents.
All personal privacy is significant to our business, customer or not. ReadyMadeWater will not and does not distribute, sell, lease or lend ANY personal customer information, that may have been acquired through any/all mediums of RMW including, but not limited to, data acquired through purchases handled via www.readymadewater.com, data acquisition by information requests either by phone, emails, and/or in person, etc.
Proper knowledge when installing the ReadyMadeWater tanks:
ReadyMadeWater tanks can be installed in series, and as many as you would like. All tanks must be installed in the upright position in order to maintain a valid warranty. You should never attempt to move or mobilize a full tank EVER. You should empty any and all tanks prior to any transporting of any RMW system. We recommend that tanks be placed securely on a flat surface that is rated to house or hold over a minimum of 1500 pounds per three sq. ft. Fill all tanks slowly when engaging the RMW storage system at any and all times. Filling tanks at a rapid rate may cause damage to tanks or personal injury because of water hammer.
ReadyMadeWater will provide the best and most reasonable shipping rate possible to ensure our customers are getting the best experience all around. From time to time, shipping delays may/will occur as a result of backorders, insufficient supplies, shipping errors caused by RMW or third party vendors. ReadyMadeWater will encourage every effort to notify any/all customers with updates of delayed shipments and backordered products in a timely manner via email, phone calls, social media, however, RMW is not obligated to notify customers at the time of change, but we will strive to. Certain locations may not be able to receive shipments; therefore, arrangements will need to be made for a package pickup at such shipping facilities. Please contact ReadyMadeWater with any questions or concerns that may pertain to any/all delivery(ies).
Your signature, at the time of delivery, shall and will constitute your acceptance of any/all products as delivered in good condition. Please be sure to inspect any/all products completely prior to accepting any/all shipments and/or delivery. If no notification is made of missing/damaged parts, specifying damages or missing products, ReadyMadeWater cannot and will not be held responsible for collection of claims or replacement of merchandise unless otherwise outlined by RMW.
RMW Return Policy
ReadyMadeWater will provide a full refund, no questions asked, for any tank ordered and cancelled within a 48 hours time period of the order being placed. A mandatory 25% restocking fee shall and will be charged to any and all customers for any tank(s) returned after the 48 hour time period of the order being placed. Customers are responsible for all freight costs on any RMW returned item. If ANY items are damaged, after customer has confirmed acceptance of product, the delivery will not be accepted for return. Damages that incur during any shipping process, are the responsibility of the shipper and should not be accepted for delivery either by RMW or customer of RMW. Please inspect all tanks and parts thoroughly prior to accepting a tank for delivery.
ReadyMadeWater LLC, known simply as ReadyMadeWater, will provide a five year product warranty on all water tanks. All warranties are dependent on the warranty card being filled out and returned to RMW. Should a tank be found defective within one year of the manufacture date, ReadyMadeWater will replace the tank with a tank of equal value. Note: leaking connections are not part of the tank and will not constitute a defective tank. Proper installation is required for all ReadyMadeWater tanks to be covered under manufacture warranty. This warranty shall and will be limited to the tank itself and will not include any accessories parts, delivery, installation, etc. Improper installations will not be covered under any warranty of RMW but may be replaced at the discretion of ReadyMadeWater, should we see a need to do so. If you feel that a tank is defective, contact ReadyMadeWater immediately. ReadyMadeWater reserves the right to question that proper installation was made and may request pictures of the defect if necessary. If any or all documentation of the defect cannot be provided or proved, the customer will be responsible for any/all cost of replacement parts or process, until ReadyMadeWater can verify that a defect is found and a warranty is in place to repair the defect as needed. ReadyMadeWater reserves the right to send a professional to repair the defect prior to shipping repair parts and/or labor.
ReadyMadeWater is in the business of providing a one of a kind, fresh water storage apparatus. ReadyMadeWater shall and will not be held liable or responsible for any improper installations or damages resulting from an improper use of ReadyMadeWater products. ReadyMadeWater may, from time to time, suggest or imply types of emergency preparedness exercises based on public practices, experience, from 3rd party research firms to public or private organizations and other groups pertaining to emergency preparedness, and other non-professional foundations. Recommended practices may or may not be recommended based on quantitative research and should be considered only as examples of optional procedures. ReadyMadeWater will not be held liable for any damages resulting from the implementation of shared practices or suggestions from ReadyMadeWater on our website or by ReadyMadeWater representatives, owners, salesman(s), partners.
- In addition to the statements above, ReadyMadeWater is NOT liable for any of the following:
- Tanks placed on uneven surfaces.
- Improper installation of water tanks, and/or damage caused by improper installation.
- Fallen tanks caused by to earthquakes, natural disasters, uncontrollable situations, acts of God, etc.
- Damage to tanks caused by an outside force.
- Flooding or leaks caused by damaged products or improper installation.
- Cracked tanks from freezing, expansion, shipping, etc.
- Un-rotated water.
- Damage caused from water hammer by improper filling of tanks.
- Blaming RMW for other mishaps not mentioned here.
- Famine from never installing the best water storage water system on the market today.
- Buying tanks from RMW constitutes that you have read the statements above.